Investigations

By the time a boil-water notice is issued, a contamination problem becomes visible, or an agency is forced into public explanation mode, there is often already a record behind the event: inspection findings, corrective-action notes, repeated deficiencies, unresolved recommendations, or signs that a problem had been managed as routine long after it should have been treated as … [Read more...] about Public water failures rarely begin at the moment the public hears about them.